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Department of Corrections Office of Health Services Contract Monitoring Report, FL, Lowell Annex November through December 2018, 2019
Document text
Contract Monitoring Report
Lowell Annex
January 31, 2019
Page 2
Department of Corrections
Office of Health Services
Contract Monitoring Report
Date of Report: January 31, 2019
Period Reviewed: November 1, 2018 through December 31, 2018
Institution: Lowell Annex
Contractor: Centurion of Florida, LLC Contract Number: C2930
Report Number A1-1/19
Monitoring Type:
Annual Performance Outcomes, Measures, and Standards
Monitoring
Semi-Annual Performance Outcomes, Measures, and Standards
Monitoring
Ad Hoc Monitoring
Monitoring Dates: January 16, 2019
Monitoring Team Members
Bob Wisneski Team Leader
Angelia Henderson, RN Clinical Medical Monitor
Jana Land, RN Clinical Medical Monitor
Michelle Kimutis, PharmD Clinical Pharmacy Monitor
Gregory Becker, DMD Clinical Dental Monitor
Background:
The Department conducted contract monitoring in accordance with criteria outlined in the Office of Health Services Monitoring Plan. This monitoring included the following components:
X desk review of records related to service delivery (including documents and databases)
X on-site review of records maintained by the Contractor
X interviews with Contractor and/or Department staff
X review of grievances filed by inmates regarding Contractor’s service delivery
____ review of monitoring, audits, investigations, reviews, evaluations, or other actions by external agencies (e.g., Correctional Medical Authority, American Correctional Association and/or National Commission on Correctional Health Care, Department of Health, etc.).
____ Other (explain: ___________________________________________________
________________________________________________________________
________________________________________________________________
The monitoring was conducted utilizing random sampling methodology and a standard instrument that was adopted specifically for this contract.
Summary of Findings:
During the monitoring review, the team identified the following findings.
Performance Measures
A total of 115 performance measures were applicable for this monitoring review. We found that 3 performance measures reviewed did not meet the required standard in the contract. See attachment A for a list of the 3 measures. A list of all 115 measures reviewed is provided in attachment B.
Required Contractor Corrective Action:
In accordance with the Contract Monitoring Plan, the Corrective Action Plan (CAP) should be submitted 10 days following the receipt of the final monitoring report.
The CAP closure is expected within 90 calendar days from the date-of-receipt of a written monitoring report. For all other Corrective Action Plan requirements, see Section II., W. of the contract.
A CAP folder should be maintained at the institution to track progress and keep closure records. Supporting documentation of training should include: training attendance sign-in sheets, name of the trainer, documents used for the training, and any documentation from medical records to document that the training corrected the issue or finding.
Failure to cure findings in accordance with timelines outlined in the approved CAP, not to exceed 90 days from the date of issuance, will be handled in accordance with PM-003.
Laura Carter
Contract Manager
