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Department of Corrections Office of Health Services Contract Monitoring Report, FL, Cross City January through March 2022, 2022
Document text
Contract Monitoring Report
Cross City CI
July 2022
Page 2
Department of Corrections
Office of Health Services
Contract Monitoring Report
Date of Report: July 25, 2022
Period Reviewed: January 1 – March 31, 2022
Institution: Cross City
Contractor: Centurion of Florida, LLC Contract Number: C2930
Report Number CCI A1-07/22
Monitoring Type:
Annual Performance Outcomes, Measures, and Standards
Monitoring
Semi-Annual Performance Outcomes, Measures, and Standards
Monitoring
Ad Hoc Monitoring
Monitoring Dates: 4.27.22 – 7.19.22
Monitoring Team Members
Bob Wisneski Team Leader
Jana Watson, RN Clinical Nursing Monitor
Angelia Henderson, RN Clinical Nursing Monitor
Michelle Kimutis, PharmD Clinical Pharmacy Monitor
Sally D’Marie, Phd Clinical Mental Health Monitor
Gregory Becker, DDS Clinical Dental Monitor
Background:
The Department conducted contract monitoring in accordance with criteria outlined in the Office of Health Services Monitoring Plan. This monitoring included the following components:
X desk review of records related to service delivery (including documents and databases)
X on-site review of records maintained by the Contractor
X interviews with Contractor and/or Department staff
X review of grievances filed by inmates regarding Contractor’s service delivery
____ review of monitoring, audits, investigations, reviews, evaluations, or other actions by external agencies (e.g., Correctional Medical Authority, American Correctional Association and/or National Commission on Correctional Health Care, Department of Health, etc.).
____ Other (explain: ___________________________________________________
________________________________________________________________
________________________________________________________________
The monitoring was conducted utilizing random sampling methodology and a standard instrument that was adopted specifically for this contract.
Summary of Findings:
During the monitoring review, the team identified the following findings.
Performance Measures
A total of 29 performance measures were applicable for this monitoring review. We found that 9 performance measures reviewed did not meet the required standard in the contract. See attachment A for a detailed list of these 9 measures. A list of all 29 measures reviewed is provided in attachment B.
Required Contractor Corrective Action:
In accordance with the Contract Monitoring Plan, the Corrective Action Plan (CAP) should be submitted 10 days following the receipt of the final monitoring report.
The CAP closure is expected within 90 calendar days from the date-of-receipt of a written monitoring report. For all other Corrective Action Plan requirements, see Section II., W. of the contract.
A CAP folder should be maintained at the institution to track progress and keep closure records. Supporting documentation of training should include: training attendance sign-in sheets, name of the trainer, documents used for the training, and any documentation from medical records to document that the training corrected the issue or finding.
Laura Carter
Chief of Health Services Administration
